Eric Deltour

Fewer priorities. Carried through to results.

I lead complex transformations in industrial B2B, aligning commercial and operational teams behind the decisions that really move performance.

Transformation Director · Commercial Excellence · Strategy Execution

20+ years across consulting and operating leadership in Europe, Asia and North America.

Available for a permanent Director-level role in France with international scope.

Eric Deltour
  • 20+ yearsconsulting and operating leadership
  • +27% revenuein one year on 4 strategic global accounts
  • €0 → €2Mconsulting business built, team grew from 3 to 20 consultants

Problems I take on

Four situations I know how to turn around

Too many initiatives, reviews that decide nothing

Everything is a priority, numbers get commented rather than acted on. I narrow the agenda to what moves performance and set up reviews that end in a decision.

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A pipeline that does not tell the truth

Nobody looks at win rates and every project is urgent. I tighten qualification so the pipeline is used to decide.

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Tools and processes the teams do not use

The platform is deployed, the users do not follow. I start from the blockers of the people doing the work before touching the product.

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A business to build, or growth to restart

No offer, no team, no pipeline, or key accounts served office by office. I set the go-to-market, the team and the forecasting discipline that make growth repeatable.

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Selected results

Results on these problems

dsm-firmenich · North America · 2023–2025

+50%

registered customer companies in six months, from 90 to 135, and four times more active users.

Commercial transformation after the 2023 merger

Regional Business Transformation team, across business units and functions. The customer platform was relaunched from the field, and must-win projects (18% hit rate against a 27% average win rate) requalified on one set of criteria.

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Mercer · Indonesia · 2014–2017

€0 → €2M

practice revenue built from nothing to around €2M; the team grew from 3 to 20 consultants.

Building a transformation consulting business

No offer, no team, no pipeline in the office. Over the same period, office revenue doubled.

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Dékuple · China · 2020–2022

≈ €1M

revenue, a profitable activity and a team of twelve, as Managing Director with P&L responsibility.

Creating a subsidiary during COVID

Entity, offer, team, delivery standards and the relationship with headquarters built from scratch, in a largely closed country.

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All six cases in detail, including +27% revenue on four strategic global accounts at Mercer.

AI for Commercial Excellence

Starting with the business problem, not the technology

I apply my Commercial Excellence experience to identify and test where AI, analytics or workflow changes can materially improve commercial decisions and execution in industrial B2B.

Current work covers margin and price realization, key-account prioritisation, commercial performance steering, RFQ and technical workflows, and sample-to-commercial conversion.

Built with synthetic data to test the decision logic, operating model and value hypothesis, not presented as production results.

Working on a transformation where this profile fits? Tell me the context and what is at stake.

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How I work

Four working principles

Value is judged in execution

What counts is what changes for the customer and in the P&L, well after the roadmap.

Prioritising is an act of leadership

A leadership team that keeps adding initiatives without trade-offs makes its people pay the cost of indecision.

The field decides adoption

Adoption is built by solving the problems of the people doing the work, not by holding a deployment date.

A metric that triggers no decision is decoration

A few numbers that force a call in a steering meeting beat a complete dashboard nobody opens.

Career

Consulting first, then operating roles

Since 2025
Independent Senior Advisor · Business transformation, industrial B2B
2023–2025
dsm-firmenich · Strategic Transformation Director, North America, Flavor divisionPost-merger mandate across business units, segments and functions · United States
2020–2022
Dékuple · Managing Director ChinaP&L responsibility · profitable activity · team of 12 · China
2018–2019
Mercer · Regional Director, Multinational Client Solutions4 strategic global accounts · China and Hong Kong
2014–2017
Mercer · Associate DirectorBuilt the transformation practice · team grew from 3 to 20 consultants · Indonesia
2008–2013
Eurogroup Consulting · ManagerSupport function transformation · including one year in Germany
2001–2008
Early consulting years · Aubay, then Algoé

Also co-founder and lead of Next Tech China, La French Tech Shanghai, 2021: 930 attendees from 30 countries. Details

Education and languages

Degrees

MBA, IAE Paris 2005
Engineering degree, ESIEA 2001

Executive education

Leading in a Transforming World, INSEAD 2020
The Business of AI: Strategies for Leaders, London Business School 2025

French, native. English, daily working language since 2013.

Contact

Eric Deltour

Let's talk about a role

Email is the simplest way. Tell me the context and what is at stake, and I will come back to you quickly.